1. Dodge Durango
  2. Problems
  3. 2003
  4. Upper Ball Joint

2003 Dodge Durango Upper Ball Joint Problems

47
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 47 stored complaint records:

  • 4 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • ball joints · 29 records
  • upper ball · 28 records
  • ball joint · 26 records
  • lower ball · 6 records
  • upper lower · 5 records
  • noise front · 5 records

Mileage in stored records

BandRecords
1–30k mi13
30–60k mi8
60–100k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 10, 2004

    Upper Ball Joint

    The reason i am filing a complaint is because the nhtsa has not updated their website according based on a voluntary recall by dodge. There was in article on msn.com today that described a recall of certain dodge durango and dakota models because of a problem with the front/upper ball joint. The nhtsa website lists 4 related defect investigations of this same problem, however all investigations were opened and…

    ODI 10102646

  • December 10, 2004 · 12,000 miles

    Unknown Or Other · Upper Ball Joint

    Occasional driving of vehicle transporting a toddler and an infant.*ak

    ODI 10102568

  • November 10, 2004 · 40,500 miles

    Upper Ball Joint

    I own a 2003 dodge durango. I brought the vehicle in for an oil change at 41000 miles. I was told i had to replace my driver side upper control arm immediately because it was going to fall off. I heard no sounds from the front end prior to this event that would have lead me to suspect something was wrong. I travel on the highway almost daily with this vehicle and was very frightened being told my front tire was…

    ODI 10102529

  • October 8, 2004 · 17,000 miles

    Lower Ball Joint · Upper Ball Joint

    My wife was driving on the highway, and noticed that our 2003 dodge durango was pulling to the right. 10 minutes later, the lower ball joint completely separated, the upper ball joint snapped off, the axle separated and the wheel fell off while making a low speed right hand turn. The durango then continued to steer to the right and into a parked car, totaling the parked vehicle. The durango pushed the parked car…

    Crash reported

    ODI 10093921

  • September 17, 2004 · 41,000 miles

    Upper Ball Joint

    Premature wear of upper ball joints. Replaced at 41,000 miles.*ak

    ODI 10091206

  • August 11, 2004

    Upper Ball Joint

    Consumer too vehicle to dealer for routine maintenance, and mechanic determined that the front driver and passenger upper ball joints needed to be replaced. *ak

    ODI 10087719

  • August 3, 2004 · 28,339 miles

    Upper Ball Joint

    I noticed noise in the front end of my 2003 dodge durango and found that i had movement in my upper right ball joint, so i pointed this out during my annual safety inspection at the dealer. Both upper ball joints were found to be worn out during the inspection. The truck has only 28,000 miles on it and is driven a mix of highway and local driving....no off road use. The repair was covered under warranty. *jb

    ODI 10088115

  • June 2, 2004

    Abs Warning Light · Control Arm · Equipment · Lower Ball Joint · Torsion Bar · Upper Ball Joint

    My complaint is a 2003 dodge durango. Less than 13,000 miles and ball joints, arm controls, brakes, sway arms are going out. Last week was the 2nd time joints were replaced. I would like to know what is the deal with this. Have there been any other complaints. I feel as though vehicle is not safe to drive. Especially with my 11 yr. Old daughter and 2 yr. Old son. In and out of dealer service dept is wearing me thin.…

    ODI 10075117

  • May 26, 2004 · 20,626 miles

    Upper Ball Joint

    1. 2003 dodge durango started popping in front end when making sharp turn. Also had problem with rear squeeking and vehicle was going into lower gear while traveling down the road when it shouldn't. Also was idling low.*ak 3. Both ball joints worn out at 20,626 miles. Lubed bushings and spring pads in rear. Couldn't determine what was causing the vehicle to go into a passing gear and was told to just push on the gas…

    ODI 10102570

  • May 9, 2004

    Upper Ball Joint

    I have been hearing a weird rubbing noise on the front right of my dodge durango. Before i could take it in to get worked on, i ran over a small pot hole. The upper ball bearing joint broke. I was told that your organization is doing an investigation. Can you help? Or can i help? *la

    ODI 10072319

  • May 1, 2004 · 15,000 miles

    Upper Ball Joint

    I purchased the vehicle in february of 2003. The vehicle was new with less than 100 miles. At approximately 15000 miles the vehicle began making a rubbing noise whenever driven over any bump. Took vehicle in to dealer and he informed me that it was the upper ball-joints. He then proceeded to order the wrong part. After a week the correct part finally got installed and the noise was no longer present. Dodge from top…

    ODI 10091008

  • March 5, 2004

    Upper Ball Joint

    Dodge durango axle and tire from the front passenger side broke off and crashed into the front of my vehicle; i believe the issue had to do with the upper ball joint of the dodge durango.*ak

    Crash reported · 2 injuries

    ODI 10062192

  • February 28, 2004 · 27,000 miles

    Upper Ball Joint

    I bought a used 2003 dodge durango on 2/28/2004. It ran fine for a few days. The front end was not performing as it should. This only has 27,000 miles on it so i thought it needed an alignment. I made an appointment at my mechanic as alignments are not covered under warranty. The day before i was to take it to him the cbs news showed a story on dodge durango's and the upper ball joints. I asked our mechanic to check…

    ODI 10060752

  • February 15, 2004 · 30,000 miles

    Defroster/Defogger/Hvac System · Lower Ball Joint · Upper Ball Joint

    I purchased a 2003 dodge durango from bleecker dodge in dunn, nc. I have three complaints that i would like to put on file: fist complaint: my vehicle began to make terrible noises that required me to take it for service. The sounds were scraping noises coming from the steering components. I took the vehicle to the dealership and both the upper and lower ball joints were replaced. Second complaint: during the cold…

    ODI 10074851

  • January 26, 2004 · 17,000 miles

    Upper Ball Joint

    On january 26, 2004, our 24 year old son, brant, was driving our 2003 dodge durango on i-85 near commerce, georgia. Time 2:[redacted] conditions cold & rainy. For unknown reasons, the right/front tire and mechanical assembly (ball joints.. Everything) came off the car causing him to skid into right side guard rail. Nationwide insurance estimated damage in excess of $12,000. The durango is 10 months old with…

    Crash reported

    ODI 10061839

  • January 20, 2004

    Lower Arm · Lower Ball Joint · Upper Ball Joint

    We noticed popping in the front end took durango to dealer they replaced the lower control arm assembly, few months later it started popping again ,we took it back to a dealer and they had to replace both lower control arm assemblies. It has been about 4 months and it is popping again plus they sent us the recall on the upper ball joints. I am scared to let my family ride in this vehicle i believe it has serious…

    ODI 10110424

  • November 11, 2003 · 5,600 miles

    Upper Ball Joint

    Pe 03-032/front suspension/upper ball joint failure: at any speed, consumer intermittently heard a semi scraping noise coming from the vehicle. Consumer's mechanic was scheduled to give the vehicle a check up, but felt from the symptoms that it was the upper ball joints. *ak

    ODI 10052058

  • October 11, 2003

    Upper Ball Joint

    While driving at high speeds driver heard a loud knocking noise coming from the front. Suddenly, the vehicle pulled to the right. The cause has not been determined at this time. *ak

    ODI 10112909

  • August 4, 2003 · 9,000 miles

    Tires · Upper Ball Joint

    I purchased a 2003 dodge durango. Within 20 minutes of completion my 1st tire blew out. The dealer (clear lake dodge, houston, texas) replaced the tire free of charge. At approximately 12k on a trip to new orleans my right front tire blew out and i almost lost control of vehicle. My youngest son suffers from asthma and had an asthma attack on i-10 to new orleans. I calmed him down with no medication (nebulizer…

    ODI 10131635

  • June 11, 2003

    Lower Ball Joint · Upper Ball Joint · Wheel Bearing

    Recall 04v596000, consumer has a [redacted] durango. This vehicle experiences the same problem with ball joints as the [redacted]. Consumer took vehicle to dealer several times regarding the ball joint problem. However, the problem recurred. *ak....after repeated complaints warranty was extended, but dealer did charge d$300.00 for warranty workon defective wheel bearing. *ak

    ODI 10106648

  • Upper Ball Joint

    Consumer request information regarding status of upper ball joints investigation on 2003 durango. *mr *nm

    ODI 10087072

  • 17,200 miles

    Disc · Lower Ball Joint · Upper Ball Joint

    Consumer complained about front end suspension problems, including both the upper and lower ball joints. Also, front brakes operated poorly. *ak

    ODI 10051864