1. Dodge Durango
  2. Problems
  3. 2004
  4. Electrical System

2004 Dodge Durango Electrical System Problems

163
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 163 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 28 indicate fire

What owners report

  • instrument panel · 18 records
  • electrical system · 11 records
  • check engine · 10 records
  • engine light · 10 records
  • interior lights · 10 records
  • without warning · 9 records

Mileage in stored records

BandRecords
100–150k mi41
60–100k mi26
1–30k mi26
30–60k mi24
150–400k mi10

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 26, 2008 · 55,000 miles

    Electrical System · Interior Lighting

    2004 dodge durango interior lights would not go off. Next morning went to start the truck smoke and then flames engulfed the trucks had to call 911 to have fire put out. I was told by local dealer after recall came out not to worry about the recall that it was a pain to change the part out and that they never saw any problems with any of the ones they had changed before. *tr

    Fire reported

    ODI 10252863

  • December 25, 2008 · 41,500 miles

    Electrical System · Engine · Power Train

    During medium/heavy rain the engine stalls badly or completely dies. Also happens during car washes, though not a safety issue then- just aggravating! :( restarts only after rain subsides. This creates a very dangerous driving condition- for myself and those vehicles around me. My research shows this is a very common problem for this vehicle. Despite countless complaints, it appears dodge has refused to acknowledge…

    ODI 10566415

  • November 30, 2008 · 52,000 miles

    Electrical System · Interior Lighting

    Our 2004 dodge durango seems to have a problem with its ctm unit. The interior lights will not turn off properly. I have found numerous instances of this same problem in my searching the internet. This unit should be recalled by dodge since the previous model year had a problem with the same ctm component. *tr

    ODI 10250553

  • October 15, 2008

    Electrical System

    I purchased a 04 dodge durango 1-1/2 months ago. I was only given 1 key. They keyless entry and key are one. The keyless entry does not lock or unlock the vehicle. The prong that holds the battery down breaks off easily. If you try to manually unlock the vehicle it sets off the alarm.i am unable to lock my vehicle unless i set the alarm off. I have changed the battery, still doesn't help. I looked up on the internet…

    ODI 10249897

  • September 4, 2008 · 80,000 miles

    Electrical System · Equipment

    Tl*the contact owns a 2004 dodge durango. While the vehicle was parked in a public parking lot, it erupted into flames. There were no prior warnings or injuries. The fire and police departments were called to the scene and a report was filed. The fire department marshall stated that the cause of the failure was electrical due to defective wiring within the instrument panel. The vehicle was destroyed and towed to the…

    Fire reported

    ODI 10241444

  • June 21, 2008 · 110,000 miles

    Electrical System

    Electrical system - engine management software update - since update, several functions are not operating as they did when the vehicle was new. Prior to the upgrade interior lights dimmed before shutting off, they no longer do, after the upgrade, the driver memory system that remembered seat and mirror positions, heat/ac settings and radio settings now functions differently .. Also, not sure if this is related but…

    ODI 10234270

  • May 27, 2008 · 70,000 miles

    Electrical System

    On may 27th i drove my car home from work and noticed that my interior lights wouldn't cut off. When i got home around 5:30 i went inside my home. My niece come in the door around 6:15 and told me that my 2004 dodge durango was on fire. My husband tried to put the fire out with a garden hose. I called 911 and the fire department come out and filled out a report. I have contacted chrysler about this problem because i…

    Fire reported

    ODI 10229707

  • February 18, 2008 · 82,000 miles

    Electrical System · Interior Lighting

    On saturday 2/16, the dome lights were not dimming and going out and there was a slight smell of hot wires. By sunday the smell was very intense. We left he car parked and planned on getting it to the dealer on monday. Monday morning i went out and started the truck to let it warm up before i took it to the dealer. I went back inside for a couple minutes. While i was inside, a neighbor rang the door bell and told me…

    Fire reported

    ODI 10228826

  • January 24, 2008 · 59,900 miles

    Electrical System

    Tl*the contact owns a 2004 dodge durango. While driving 35 mph, the interior light illuminated. The contact pulled the vehicle over after driving for one mile. He noticed smoke coming from the light switch and instrument panel. He exited the vehicle before it burst into flames. The vehicle was towed and a police report was filed. The manufacturer stated that the fire was not caused by a manufacturer defect, but…

    Fire reported

    ODI 10217844

  • January 1, 2008 · 50 miles

    Automatic Transmission · Electrical System · Emission Control · Wiring

    Veh problem on 1/1/08 -- 2004 dodge durango http://www.datatown.com/chrysler/ 1/3/08: called chrysler dealer ' [redacted] spoke to amy (ref 17081406 (id#aj267) she requested the vehicle id no ' the last eight ' i gave her ' she ask what our address was and telephone number ' i gave it to her. She asked if i contacted the shop where i get it serviced at ' i said, no i was contacting you first. I told her i wanted to…

    ODI 10213568

  • September 1, 2007

    Electrical System

    Last year i received a recall notice for my 2004 dodge durango concerning an electrical component. I took the vehicle to berryville dodge in berryville,ar to have it fixed. They did the recall and when i picked up the car the driver door lock would not work along with the radio/cd/dvd/sat radio component. I complained they said to call chrysler. I called chrysler and they denied responsibility. They said it was…

    ODI 10245032

  • June 28, 2007 · 200 miles

    Electrical System

    Tl*the contact owns a 2004 dodge durango. While driving 5 mph, the lights on the instrument panel illuminated. The dealer stated that they repaired the failure, but did not inform the contact of what caused the failure. The contact received recall notice # 07v092000 (electrical system: instrument panel). The dealer made the repair listed in the recall. The contact stated that the abs light on the instrument panel…

    ODI 10195412

  • April 15, 2007

    Electrical System

    When i got into my truck to take my husband to work the radio did not have any sound, but the power was on. As soon as this happened i knew it was going to be a repeat of what happened last month, and it was! Soon after the airbag light came on and many other lights on the panel. The gauges started jumping up and down. After i heard of the recall we took the truck to the dealer, they told us this was fixed,…

    ODI 10188084

  • April 4, 2007

    Air Bags · Electrical System

    Tl* takata recall. The contact owns a 2004 dodge durango. The contact received several notifications for nhtsa campaign number: 14v770000 (air bags). The parts for the repair would not be available for several months. The contact was unable to determine when the vehicle would be repaired. The vin was also included in nhtsa campaign numbers: 15v313000 (air bags) and 07v092000 (electrical system). The dealer did not…

    ODI 10853262

  • April 3, 2007 · 11,000 miles

    Electrical System

    Tl*the contact owns a 2004 dodge durango. While parked the vehicle suddenly caught on fire. The fire department contained the blaze to the hood and dashboard areas of the vehicle. The fire was extinguished, but the vehicle was destroyed. Approximately three hours prior to the fire, all of the interior lights illuminated. The failure was diagnosed as electrical, and the manufacturer stated that the vehicle was out of…

    Fire reported

    ODI 10186972

  • March 22, 2007 · 54,000 miles

    Electrical System · Instrument Cluster/Panel

    I was driving down the highway for about 3 minutes and i noticed the interior lighting was on. At this time my instrument panel started smoking. Once this happened the gauges started acting crazy and the windshield wipers came on. The switch was not on and there were no lights in the dash. By the time i got to the side of the road the dash had black smoke coming from it. Within 5 minutes the vehicle was completely…

    Fire reported

    ODI 10186423

  • March 12, 2007 · 46,100 miles

    Electrical System

    2004 5.7l hemi , 46000 miles, first stalled when driving 35 mph on march 12, pulled over and was able to restart. Since then engine light comes on intermittently, car has now stalled multiple times at different speeds and driving conditions. Also sudden rpm drop off at low idle. One thing is consistent, stalls leave no power steering or brakes, this is scary and dangerous !!! No accidents...yet going to call…

    ODI 10186646

  • March 6, 2007 · 40,000 miles

    Electrical System

    On march 1st, 2007 we noticed that all the interior lights in our 2004 durango would not turn off. Contacted the dealership and they couldn't take the vehicle until the 2nd. Disconnected the battery, and re-connected it to take it to the dealership on the 2nd. The dealership had the vehicle until the 6th. My wife went to the dealership on march 6, 2007 to find out if they knew what was wrong, because they wouldn't…

    Fire reported

    ODI 10184588

  • March 2, 2007

    Electrical System

    2004 dodge durango that quits while on the highway and after parked. *jb

    ODI 10184370

  • March 1, 2007 · 50,000 miles

    Electrical System

    I have found that my electrical system, specifically the alarm at the moment, fails periodically. The car has shut down while running before. Took to dealership and was told that they could not duplicate. Now the alarm is malfunctioning in that it goes off by itself the key won't shut it off, and turning the engine doesn't stop it either. Further, the car is manufactured with a kill switch in the oem alarm. I have…

    ODI 10248049

  • February 12, 2007 · 41,850 miles

    Electrical System

    Interior lights will not go out. Heated seats will not work, air panel lights do not work. Once vehicle has been shut off, i am able to turn off map lights after about 5 minutes. The light in the tailgate cannot be shut off at all. I have an appointment with minot chrysler on 19 feb, and was told they had same issue about 2 weeks ago, with another durango. I was told by them to disconnect the battery, and after…

    ODI 10182783

  • February 9, 2007 · 38,000 miles

    Electrical System

    Tl*- the contact stated that while stopping at a stop light in the 2004 dodge durango with 38000 failure mileage, and attempting to accelerate, the vehicle completely lost power. The vehicle had to be restarted. Also, the contact stated that while driving at 20 mph down a hill and attempting to make a turn he realized that the vehicle lost power. The vehicle had to be restarted. The vehicle has not been repaired. *ak

    ODI 10182128

  • January 14, 2007 · 40,000 miles

    Electrical System

    We bought our durango in april 2006. It is a 2004 and just reached 40,000 miles. Today when we drove it the dome lights came on like always when we got in the car, but then they never turned off. We thought maybe our switch or something was bad. We got home and parked it, then about 20 minutes later, we went to get into it and ....it was filled with smoke. The whole front of our car is burned...the dash, the…

    Fire reported

    ODI 10178681

  • January 5, 2007 · 27,441 miles

    Electrical System

    Tl*- the contact stated that the 2004 dodge durango lost power on 01/05/07. The contact stated that while coming to a stop the engine stalled. The brakes didn't engage when the vehicle lost power. This happened during an evening in which the road conditions were dry and clear. Last summer when the failure occurred, he contact the dealership, and was told that since the engine light didn't appear there was nothing…

    Crash reported

    ODI 10181567

  • January 2, 2007 · 54,102 miles

    Electrical System · Engine

    2004 hemi durango, driving down freeway and vehicle shuts off. Placed vehicle in neutral and recovered. Coasted to a stop in breakdown lane. Placed vehicle in park and re started vehicle. It took 2 attempts to re start it was almost like the engine had loaded up. It then re started fine after the 2nd attempt. This has happened on several occasions during driving but only once at fwy speed. *nm

    ODI 10177664