1. Dodge Durango
  2. Problems
  3. Suspension

Dodge Durango Suspension Problems

248
Owner complaint records in our dataset
19
Years with records
1999–2018
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 248 stored complaint records:

  • 17 indicate a crash
  • 7 indicate injury
  • 2 indicate fire
  • 1 indicate a death

Complaints by year

What appears in the records

  • ball joints · 34 records
  • ball joint · 19 records
  • passenger side · 16 records
  • upper ball · 15 records
  • independent mechanic · 9 records
  • steering wheel · 9 records

Mileage in stored records

BandRecords
30–60k mi49
60–100k mi36
1–30k mi32
100–150k mi27
150–400k mi25

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • December 9, 2019

    Suspension · Wheels

    Vehicle has loud humming noise coming from passenger side.took me a month just to get an appointment..dropped car off on 12/09/19 @ westbury ,ny dodge dealer..dealer stated car needed wheel hub bearings, states all 4 have been changed. Told to pick car up on 12/17/19, car was never test driven as stated and problem was worst. Left car to correct, picked car up again on 12/18/19 to here a new problem which was…

    ODI 11289965

    2014 records in this system

  • November 30, 2019 · 164,297 miles

    Suspension

    Tl* the contact owns a 2003 dodge durango. The contact heard a popping sound and felt it through the driveshaft. In addition, the two front tires were worn on the inside tread. The vehicle was diagnosed by an independent mechanic who stated that both upper ball joints needed to be replaced. The contact took the vehicle to lake city chrysler dodge jeep ram (4325 w us hwy 90, lake city, fl 32055, [redacted]) to verify…

    ODI 11288916

    2003 records in this system

  • June 29, 2019 · 115,000 miles

    Body · Suspension · Unknown Or Other

    My wife was driving down the road probably about 40 or 45 mph when she heard a loud pop and the car began to handle weird and making all kinds of noise. She got it to a nearby parking lot where i met her to look at it. At first glance i could not find anything wrong except for the exhaust appeared to be broke so i had her drive it home since she was only a mile from the house. When i got it home upon further…

    ODI 11243413

    2012 records in this system

  • June 3, 2019 · 172,000 miles

    Suspension

    There was a recall on the ball joints of the vehicle i own but i was told that the recall is closed. I believe that it should be covered for repair because i wasn't made aware of any recalls when i obtained the vehicle. The upper ball joints are bad and a mechanic told me it could break off.

    ODI 11217475

    2000 records in this system

  • June 1, 2019 · 20 miles

    Engine · Service Brakes · Suspension

    Iam tierd of going to the dealer engine ticking , calipers front making noise , experienced bucking , hesitation during acceleration, back of truck making noise wen backing out of drive way , ac unit evaporator gone bad , cam shaft and rockets went , i only have 40 thousand miles on it , and i baby the truck .. What is going on with this model???? Every time i got it the dealer something else goes bad...the vehicle…

    ODI 11220794

    2015 records in this system

  • April 17, 2019 · 11,140 miles

    Suspension

    Durango r/t hemi awd towing package. Noticed rattle,clunking on rear passenger side, as well as increased body roll and rear end sway/road walk on road patches, road surface to bridge transitions, etc. Leading to a steering correction on steering wheel. Very noticeable at highway speeds. Made appt. For dealer inspection/repair. Dealer diagnosed as bad rear strut, ordered new struts for both rear sides and sent me…

    ODI 11207174

    2018 records in this system

  • April 7, 2019 · 26,500 miles

    Suspension

    I have a 2017 durango, the rear shock are bad on it, the vehicle only has 26500 on it. Dodge currently has 200+ of these shocks on back order. With the shocks being bad if i go over a small bump it causes the back end of the vehicle to get loose and you almost lose control of the vehicle. I've looked at several dodge durango forums and this seem like a common issue with them. I've contacts dodge all they tell me is…

    ODI 11205242

    2017 records in this system

  • April 2, 2019

    Suspension

    I have been waiting 2 months for a shock for a leased vehicle.

    ODI 11216963

    2016 records in this system