2002 Dodge Durango Suspension Problems
- 23
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 23 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- ball joints · 8 records
- ball joint · 6 records
- upper ball · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 5 |
| 60–100k mi | 4 |
| 30–60k mi | 3 |
| 1–30k mi | 2 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
The hub unit broke while driving the car did not want to go it took a long time to move forward and the steering was off. There was a pound clanking noise right after i started to make a left turn and then it broke.
ODI 11112349
Suspension
Tl* the contact owns a 2002 dodge durango. While driving approximately 35 mph, the upper ball joint fractured and impacted the front passenger side wheel. The contact was able to coast the vehicle cautiously home. The vehicle was towed to the dealer. The contact was not informed of nhtsa campaign number: 04v596000 (suspension) until after experiencing the failure. The parts for the repair were unavailable. The…
ODI 10944187
Steering · Suspension
Heavy rust buildup on frame behind upper control arm mounts. After removing rust, frame metal is very thin with holes throughout. Possibly leading to flexing & cracking. Definitely reducing crash abilities.
ODI 10876509
Service Brakes · Steering · Suspension
During breaking, steering, and turning, i hear a "clacking" sound and there is a feeling of something sticking. When the suv is parked on my drive way, i release the hand break and i can hear a strong "clack" sound. I had times where the breaking system was difficult to press. I took the suv to pep boys and their evaluation shows that it needs upper and lower ball joints, front brakes, and shock and struts.…
ODI 10716090
Suspension
While driving a highway speeds and going over a bump in the road the rear of the vehicle will jump sideways which could cause loss of control of the vehicle and cause an accident. *tr
ODI 10628219
Suspension
Tl* the contact owns a 2002 dodge durango. The contact stated that while making a right turn, the front passenger's side lower control arm became fractured. The contact had the vehicle towed to the dealer, who stated that the upper control arm, lower control arm and the ball joints needed to be repaired. The contact did not have the vehicle repaired. The vehicle was previously remedied under nhtsa campaign i.d.…
ODI 10561655
Power Train · Suspension
Tl* the contact owns a 2002 dodge durango. The contact stated that while driving approximately 20 mph, the vehicle vibrated excessively. Also, when the brakes were applied the vehicle would skid and jerk forward. The failure was recurring. The contact referenced nhtsa campaign id numbers: 07v555000(power train) and 08e064000(suspension) but was advised by the dealer that all recall for the vehicle had been…
ODI 10573553
Suspension
Tl* the contact owns a 2002 dodge durango 4x4. While driving approximately 55 mph, the contact heard a loud noise outside of the vehicle. The vehicle was driven with caution to the contact's residence. The vehicle was repaired by a certified mechanic, who replaced the front driver's side upper ball joint which separated from the vehicle. There was a recall related to the same defect under nhtsa campaign id number…
ODI 10468982
Suspension
Started hearing noises under my gas, brake pedals. Big knocking noises. Found out about a recall that my truck needed regarding the ball joints that could cause them to brake and lose the tires. When to the dealership and was told that i had passed the mileage of 100,000, and would have to pay out of pocket. It was only 2463 miles over. I thought recalls don't have a time limit to get fixed? So now i had to find a…
ODI 10447214
Steering · Suspension
I was making a right hand turn and then an immediate left at about 10mph i heard a pop on driver's side front wheel and then lost control of my car. I was able to regain control of my car but it would not turn to the left i was able to get the car to side of the road even though steering was extremely difficult. I checked the tire it was fully inflated but the top of tire was tilted out at the top i could not drive…
ODI 10346982
Electrical System · Service Brakes, Hydraulic · Suspension
I was in an accident because the 2002 dodge durango's brakes did not work and the abs and brake light came on. This was the scariest thing i have ever experienced. I have had it checked by auto zone, dodge dealer, local mechanic...and no answers. The brakes literally went to the floor. I have 3 children and have no other choice but to drive this death trap. I have also had problems with the ball joints/ electrical…
Crash reported
ODI 10326708
Hose, Piping, And Connections · Motor · Rack And Pinion · Suspension · Tie Rod Assembly
Tl*the contact owns a 2002 dodge durango. While driving 65 mph, the vehicle rattled, shook, and veered left and right. The vehicle was taken to the dealer for repair and they stated that the tie rod assembly failed. The repairs cost $2,690.47; however, the warranty did not cover all of the repair work. The current mileage was 99,961 and failure mileage was 99,930. Updated 03-11-08 *bf the upper ball joints were…
ODI 10218646
Power Train · Suspension
When i shift automatic transmission into gear it makes a ticking noise and also when i turn they're always kind of a thump feel to the entire vehicle. I also can take my key out of ignition no matter if its in drive, par, reverse etc...
ODI 10958341
Suspension
On october 22nd 2004 i took my 2002 dodge durango in for routine service, an oil change, tire rotation etc. It had been riding rougher than normal and i had noticed that the tires were wearing unevenly so i asked them to look it over and see if there was anything wrong. Upon examining the vehicle the mechanic found that both upper and lower ball joints needed to be replaced along with the control arm. My vehicle has…
ODI 10096504
Latches/Locks/Linkages · Service Brakes, Air · Suspension
Multiple problems with 2002 dodge durango. Power locks intermittently lock and unlock without activating them. Bad creaking noise from front suspension, possible ball joint problems. Check engine light goes on and off intermittently. Brakes really soft, horrible stopping distance. Engine runs really rough in morning for first 10-15 minutes. Only 21000 miles. *ak
ODI 10058178
Suspension
When backing out with steering wheel turned to the right vehicle made a clicking noise. Dealer was contacted. *ak
ODI 10061360
Suspension
At 27k miles my dodge durango needed both the upper and lower ball joints replaced for both the left and right side. *jb
ODI 10049252
Suspension
Consumer states that when she drives truck it feels funny, it feels as though something is going to break in the steering wheel. The steering also feels funny. It did not feel like that when she first purchased the vehicle. She has taken truck to the dealership, and the mechanic kept telling her that that feeling was normal, but she knew differently, and did not think so.*ak
ODI 10030132
Suspension
Consumer states that while driving the vehicle at any speed the vehicle would pull to the right.dealer notified.*ak
ODI 10030214
Suspension
I own a 2002 dodge durango and have had the ball joints replaced 3 weeks ago. I also had the car realligned. The car is now out of allign pulling to the right when i brake and making an awful clunking noise when i brake. I was told it was a suspension issue and that is why the vechile will not stay alligned. I have already gone through 3 sets of tires since i bought the car!
ODI 10125735
Suspension
When rolling down window vehicle will vibrate.*ak
ODI 8007767
Electrical · Engine And Engine Cooling · Power Train · Suspension · Unknown Or Other
Here is a list that i have sent to dodge chrysler customer service and 2 dealerships 1. Intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 mph 2. Intermittent acceleration and shudder during torque converter. Operation or engagement at 26-56 mph 3. Intermittent poor shifting quality?.. Idle shake, sag or hesitation. Will not always ?downshift? While driving 26-54 mph. 4.…
ODI 10070603
Suspension
Letter reporting the replacement of the front right ball joint assembly at 19k miles. *ph the dealer replaced the ball joint free of charge. *sc *jb
ODI 10066951