1. Dodge Durango
  2. Problems
  3. 2004
  4. Air Bags

2004 Dodge Durango Air Bags Problems

132
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 132 stored complaint records:

  • 17 indicate a crash
  • 15 indicate injury
  • 0 indicate fire
  • 1 indicate a death

What owners report

  • issue failure · 37 records
  • takata recall · 35 records
  • recall issue · 24 records
  • part recall · 22 records
  • failure mileage · 17 records
  • passenger side · 15 records

Mileage in stored records

BandRecords
100–150k mi19
150–400k mi15
60–100k mi7
1–30k mi4
30–60k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 26, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign numbers: 15v313000 (air bags) and 16v352000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (larry h. Miller dodge, in ogden, utah) and confirmed that the parts were not…

    ODI 11002023

  • May 25, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received a recall notification for nhtsa campaign number: 15v313000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10874432

  • May 16, 2015

    Air Bags

    Takata recall: tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts…

    ODI 10794642

  • May 16, 2015 · 170,000 miles

    Air Bags

    Tl* the contact owns a 2004 dodge durango. While the vehicle was idling at a traffic light to make a left turn, another vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. The passenger of the vehicle sustained injuries to the neck and the driver sustained an injury to the right hand. The passenger required medical attention. A police report was filed. The vehicle was…

    Crash reported · 2 injuries

    ODI 10733629

  • May 1, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution…

    ODI 10862546

  • April 27, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number: 14v770000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10713069

  • March 23, 2015 · 130,000 miles

    Air Bags

    Driver side airbags did not deploy on impact of the car slamming into the telephone pole. It was not until after the driver had unbuckled herself that she smelled smoke and the airbags deployed. She slammed her body and head all over the drivers side of the vehicle and sustained a concusion and other medical injuries due to this malfunctioning air bag. I called my local dodge dealer and they told me that my vin…

    Crash reported · 1 injury

    ODI 10701497

  • March 23, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received a notification for nhtsa campaign number: 14v817000 (air bags) and stated that the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified. The contact had not experienced a failure.

    ODI 10701238

  • March 17, 2015 · 130,000 miles

    Air Bags

    Tl* the contact owns a 2004 dodge durango. While driving at approximately 35 mph approaching a curve, the contact lost control of the vehicle and crashed into a tree. The air bags did not deploy. The contact sustained injuries to the head, neck, back, and spine which required medical attention. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The…

    Crash reported · 1 injury

    ODI 10749898

  • March 10, 2015

    Air Bags

    This vehicle was recalled in february 2015 i have contacted dealer twice to set up repair they say they will call me back when they get the parts i never hear back from them they keep saying they don't have parts last call was 9-10-2015 same story dealer is ed voyles chrysler jeep dodge 789 cobb pkwy se marietta, ga [redacted]

    ODI 10762986

  • March 8, 2015 · 125,000 miles

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the failure. The approximate failure…

    ODI 10744682

  • March 4, 2015 · 160,000 miles

    Air Bags · Wheels

    Tl* the contact owned a 2004 dodge durango. While driving at approximately 55 mph, the contact heard a loud banging noise under the front driver side of the vehicle. The front driver side wheel detached and caused the vehicle to veer off the road, crash into several trees, roll over three times, and land on the passenger side. The air bags did not deploy. The driver's left arm was injured and required medical…

    Crash reported · 1 injury

    ODI 10701617

  • February 27, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10691050

  • February 24, 2015

    Air Bags

    Tl*the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number: 14v770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10690283

  • February 24, 2015

    Air Bags

    Tl*the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number 14v770000 (air bags)however the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact did not experience the failure.

    ODI 10690275

  • February 23, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would…

    ODI 10725988

  • February 11, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign number: 15v313000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10733205

  • February 11, 2015 · 60,000 miles

    Air Bags

    I was notified of an airbag recall on my vehicle approximately 2 weeks ago but the letter indicated i could not call to schedule maintance prior to 2/23. I started calling first thing that monday. All 6 dealerships i contacted either take my info and say they will call me back or say they don't have any parts to correct the issue and i should check back in a couple of weeks. I have received no return phone calls…

    ODI 10690578

  • February 9, 2015

    Air Bags

    Tl*the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign numbers: 14v770000 (air bags) however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10682185

  • February 5, 2015 · 100,000 miles

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact stated that after the vehicle was started, the driver side and the passenger side air bag warning lights illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

    ODI 10782336

  • February 4, 2015 · 200,000 miles

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact stated that the air bag warning light illuminated sporadically. The vehicle was not diagnosed or repaired. The contact received a notification for nhtsa campaign number: 15v313000 (air bags); however, the parts needed were not available. The dealer stated that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of…

    ODI 10762296

  • February 4, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received notification of nhtsa campaign numbers: 14v770000 and 15v313000 (air bags) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10743412

  • January 30, 2015

    Air Bags

    Tl* the contact owns a 2004 dodge durango. The contact received a recall notification for nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags) and stated that the parts needed were unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10731488

  • January 23, 2015

    Air Bags · Electrical System

    Tl* the contact owns a 2004 dodge durango. The contact stated that the air bag warning lamp illuminated indicating a malfunctioned. The contact received notifications of nhtsa campaign numbers: 14v817000 (air bags) and 14v770000 (air bags); however, the parts were not available within a reasonable timeframe to schedule the recall repairs. The dealer did not give a specific date for when the part would become…

    ODI 10717055

  • January 17, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2004 dodge durango. The contact received a notification of nhtsa campaign numbers: 14v770000 (air bags) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin…

    ODI 10852164