1. Dodge Durango
  2. Problems
  3. 2015
  4. Seats

2015 Dodge Durango Seats Problems

19
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 19 stored complaint records:

  • 0 indicate a crash
  • 5 indicate injury
  • 0 indicate fire

What owners report

  • headrest deployed · 6 records
  • active headrest · 5 records
  • active head · 4 records
  • head restraint · 4 records
  • deployed without · 4 records

Mileage in stored records

BandRecords
60–100k mi8
30–60k mi5
1–30k mi4
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 26, 2019 · 64,000 miles

    Air Bags · Seats

    Driver side headrest deployed while driving vehicle on the highway. Headrest fastener was damaged in the process making the fastener unrepairable. Dealer states there is no current open recall on this issue even though there are numerous complaints about the same issue online. I took it to the dealer to see if there was a recall and they said it would be $700 to replace. The invoice says they " inspected the…

    ODI 11300764

  • November 26, 2019 · 95,000 miles

    Seats

    Passenger side active headrest advanced while driving on the interstate. Solenoid did not release but the plastic that holds the "pin" broke allowing advance. Seat was empty, no injuries.

    ODI 11287161

  • November 26, 2019 · 85,000 miles

    Seats

    Passenger head rest was deployed overnight while the vehicle was parked.

    ODI 11282713

  • September 9, 2019 · 101,250 miles

    Seats

    The active head restraints (ahr) on the driver side deployed during driving on the highway within legal speed limits without any reason, i.e. Not accident or impact from any side to the vehicle. Luckily the driver was not hurt due to distance to the head rest at that very moment. The snapping luckily also did not cause too much distraction. The head rest is now destroyed, i.e. Split in half and dangling due to the…

    ODI 11283178

  • August 5, 2019 · 68,000 miles

    Seats

    While driving home from work, i heard a noise that sounded like someone hit my headrest with a bat. At the same time, my head was thrown forward, briefly causing me to take my eyes off the road and swerve slightly within my lane.. I was driving at approximately 55 mph, on a heavily traveled state road, alone in my car. I wasn't able to pull over right away. Once i could safely pull over, i noticed my driver side…

    1 injury

    ODI 11281435

  • July 29, 2019 · 65,000 miles

    Seats

    While driving down the highway, the headrest deployed while my son was sitting in the seat. He was not doing anything other than sitting there. The sound about made me get in an accident.

    ODI 11258474

  • July 14, 2019 · 48,000 miles

    Air Bags · Seats

    Driver's active headrest popped while driving down a smooth, paved road at approximately 30 mph. The loud noise and jolting of the seat almost caused an accident.

    ODI 11231802

  • July 5, 2019 · 86,000 miles

    Seats

    The front passenger's seat active head restraint deployed without cause. There was no sudden braking or bump in road to cause the head restraint to believe there was an accident. Thankfully there was no one in seat, or could have caused injury. Possible accident can happen if were to happen to driver's side.

    ODI 11259009

  • April 22, 2019 · 75,900 miles

    Head Restraint · Seats

    While sitting parked in a parking spot and engine running the headrest deployed while my head was against it. There was no collision with any other vehicles or objects. It caused my head to fly forward at an accelerated rate causing neck pain and a massive headache. The noise when it deployed was extremely loud as if someone took a baseball bat to the back of the headrest. When looking inside afterwards there is…

    1 injury

    ODI 11203013

  • November 13, 2018 · 60,000 miles

    Fuel/Propulsion System · Seats

    Check engine light is coming on for evap problem. I don't have a gas cap. The dealership supposedly fixed the issue, 1 week later...it's on again. Seat inside packing is no longer in place. Driving over bumps sounds like the suspension is broke.

    ODI 11162921

  • October 26, 2018 · 38,000 miles

    Seats

    While stopped, the active head restraint ( driver side) deployed without cause or notice. There were no injuries, but my 9 month old granddaughter was in the vehicle. Needless to say this could have been bad if we were at highway speed,or in traffic. Inspection of the headrest shows locking pin support failure ( broken plastic).

    ODI 11144681

  • October 15, 2018 · 21,000 miles

    Air Bags · Seats

    My 2015 durango's "active headrest restraint" deployed while the vehicle was completely off. In fact, we did not even have the keys with us. My wife was wiping down the seats and center console, when it very suddenly and loudly "popped" open. We have the extended warranty, which chrysler refused to accept for the repair. Vehicle had 21,000 miles and was parked (turned completely off) in a driveway. I suspect this…

    ODI 11141427

  • October 1, 2018 · 74,000 miles

    Seats

    Headrest safety system failed due to parts failure. Headrest safety system deployed during normal operation on motor vehicle. The vehicle was not involved in an motor vehicle accident. The headrest deployed on it's own. *dt consumer stated daughter hit in the back of her head when headrest system deployed. Updated 12/13/18*jb*dt headrest was replaced by the dealer.*jb

    1 injury

    ODI 11132448

  • September 19, 2018 · 27,350 miles

    Seats

    Whilst driving on the highway, with no warning, collision or incident involved, the front seat passenger headrest exploded open. I was never provided with an owners manual when i purchased the car (and had no idea i had active headrests), the passenger was shaken, but hopefully has no longer term injuries. The car only has 27,300 miles and i don't do a lot of driving. This was a real shock and i regard it as a…

    ODI 11130878

  • August 28, 2018 · 45,440 miles

    Seats

    The drivers side active headrest deployed while i was driving without an accident occurring. I was driving along a smooth road when i heard a pop and was hit in the back of the head by the headrest popping forward.

    1 injury

    ODI 11123383

  • July 24, 2018 · 760,000 miles

    Seats

    Was driving and had to brake suddenly and the drivers headrest deployed (active headrest) but there was no rear collision or any collision for that matter. My head never touched the headrest. Just heard a pop and the spring loaded headrest popped forward and will not reset. Contacted the dealership and it is going to cost approximately $800 to fix the headrest.

    ODI 11114959

  • February 5, 2017 · 43,000 miles

    Seats

    While driving in the city going 45mph the passengers headrest restraint system randomly exploded/activated, pushing my wife's neck drastically forward.this incident could of caused serious bodily injuries as my wife has a cervical laminectomy due to a spinal cord tumor. This random ejection of the headrest restraint could of ended badly.we took the vehicle to the dodge dealership where they determined that the…

    1 injury

    ODI 10958456

  • January 11, 2017 · 30,000 miles

    Seats

    The front passenger headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc. , that would cause the device to deploy. The device errantly deployed. Had a passenger been in the vehicle this could have resulted in serious injury. The vehicle was not in motion. Through online research, i noted that this seems to be a common issue. But i do not see a recall…

    ODI 11166622

  • June 1, 2016 · 4,500 miles

    Seats

    I have a brand new dodge durango that is only a couple months old. I do not even use my back seats to sit in so i know this was not caused from wear. On the passengers side back seat you can see the foam hanging out of the seat, the seat cover does not attach to the seat it is an open area. I took my durango to the local dodge dealership and they said they would fix since my durango is under warranty. They ordered…

    ODI 10894794