1. Dodge Durango
  2. Problems
  3. 2000
  4. Upper Ball Joint

2000 Dodge Durango Upper Ball Joint Problems

342
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 342 stored complaint records:

  • 6 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • ball joints · 98 records
  • upper ball · 75 records
  • ball joint · 61 records
  • lower ball · 18 records
  • joints replaced · 15 records
  • upper lower · 14 records

Mileage in stored records

BandRecords
30–60k mi122
60–100k mi44
1–30k mi35
100–150k mi15

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 29, 2007 · 104,000 miles

    Mechanical · Upper Ball Joint

    2000 dodge durango, when my car had 70,000 miles on it, there was a recall of the ball joints. My durango now has 100,000+ miles and it is making the same popping noise in the front end. My mechanic says that it needs new ball joints again. I feel dodge replaced the ball joints with the same defective parts as the original parts. This is a safety issue. When i contacted dodge i was told via e-mail that warranty was…

    ODI 10204617

  • July 3, 2007 · 99,200 miles

    Upper Ball Joint

    Tl*the contact owns a 2000 dodge durango. While driving 35 mph the vehicle pulled to the right. She stated that the vehicle has had several wheel alignments. She received a recall notice (recall#04v596000) for the front upper ball joints. The dealer inspected the vehicle and stated that the upper ball joints did not need to be replaced; however the problem continued to occur. The current mileage was 142,000 and the…

    ODI 10197327

  • April 1, 2007

    Upper Ball Joint

    FRONT UPPER BALL JOINTS. *AK

    ODI 10190508

  • December 27, 2006 · 127,000 miles

    Upper Ball Joint

    Tl* - the contact took the car to sears because the vehicle was making a popping noise. The noise occurred since he purchased the vehicle. There were no warning lights indicating service was needed on the vehicle . The contact stated the repair was previously done incorrectly the dealer's district manager denied the repair, although approval was given by the manufacturer . *ak

    ODI 10177585

  • July 30, 2006 · 75,000 miles

    Upper Ball Joint

    Tl*the contact owns a 2000 dodge durango. The contact received recall notice number 04v596000 (suspension:front:control arm:upper ball joint). He took the vehicle to a local mechanic and they notified fresno dodge. The dealer refused to perform the recall repair because the vehicle was not experiencing any failures at the time. The dealer also informed the contact that even though he received a recall notice, he…

    ODI 10197805

  • July 27, 2006 · 125,000 miles

    Upper Ball Joint

    Have had several problems with ball joints and control arm on 2000 dodge durango, they have replaced them twice under warranty and now they are bad again and need changing and dodge will not cover since i am over the 100,000 miles warranty. This should be a major recall since i have had numerous problems with this since right after i purchased the car new. *jb

    ODI 10163791

  • June 1, 2006 · 34,000 miles

    Lower Ball Joint · Steering Wheel/Handle Bar · Upper Ball Joint

    Lower ball joint failure/wheel bearing failure for 2000 dodge durango. They were replaced in oct 2002 also. The upper ball joints were replaced in dec 04. On june 1 the lowers have to be replaced again and dodge will not do anything. There is only 83k on this car. *jb

    ODI 10158755

  • May 25, 2006 · 117,000 miles

    Steering · Upper Ball Joint

    Dodge durango 4x2. We have had to have the upper ball joint repaired and now the steering knuckle is out on the vehicle. I have contact dodge dealers and customer care and was told the recall on this only pertained to the 4x4. I am having the same problem with the 2000 4x2 and they state it is not on the recall list. I do see that there were 400,000 4x2 with the same problem. *nm

    ODI 10161020

  • October 28, 2005 · 66,150 miles

    Upper Ball Joint

    I took my 2000 dodge durango in for its annual state inspection. When the mechanic put the car up on the lift, the tire fell off. The failure was due to an upper ball joint issue. The mechanic replaced the upper and lower ball joints and replaced the damaged tire. Dodge claims that they will only pay for the cost of the upper ball joint and will not reimburse for the lower joint, tire, or labor. All parts are…

    ODI 10142322

  • September 1, 2005 · 112,000 miles

    Upper Ball Joint

    Dt: the contact stated two weeks ago made an appointment to have recall repair work done. The dealer did not really want to make an appointment because the contact had not bought the car there, but did so. Two weeks ago, she took vehicle to the dealer and spoke to an individual who told her that the parts had been there, but they ran out of them again, and the parts had been sent to the original dealer.*ak

    ODI 10135036

  • August 9, 2005 · 43,000 miles

    Lower Ball Joint · Upper Ball Joint

    Dt: contact stated on 8-9-05 received a recall concerning the ball joints on 2000 dodge durango. Eight months ago when she heard about the recall she called the garage, and they told her they were out of the parts and would call her back in a few weeks. They went on to say it was not serious and she did not need to be concerned. After one month she called them back, and they said they had the parts but missed…

    ODI 10132119

  • June 23, 2005

    Lower Ball Joint · Upper Ball Joint

    Daimler/chrysler did a recall on the upper ball joints on some dodge durangos. I have had my ball joints replaced two times, the first time was the summer of 2004, before the recall happened, then again in dec 2004 when the recall was announced. To my understanding when you replace ball joints upper & lower should be replace together because they are one component as with the control arms also. As an result of not…

    ODI 10130515

  • April 15, 2005

    Upper Ball Joint

    The consumer received recall campaign notice 04v596000 in december 2004 and contacted the dealership. The dealer indicated that there were no parts available from manufacturer for repairs. The dealership was unable to tell the consumer when the parts would become available. *ak *nm

    ODI 10118940

  • April 1, 2005

    Upper Ball Joint

    2000 dodge durango safety recall for upper ball joints.***no answer required***. *mr the consumer sent in receipts that totaled 1,336.55, however the manufacturer sent the consumer a check for 319.32. *jb

    ODI 10120388

  • March 23, 2005

    Upper Ball Joint

    A loud knocking noise came from the front of the vehicle. The noise would escalate repeatedly while driving. Driver took vehicle to the dealer, and mechanic determined that the left and right upper ball joints needed to be replaced due to corrosion. *ak

    ODI 10115709

  • March 22, 2005

    Upper Ball Joint

    I have a 2000 dodge durango that had a recall due to upper ball joints. I had replaced one at my own expense at the dealer, and they had charged me for an alignment, which did make sense for this type of repair. After the recall was announced i took the car back to the same dealer, and they did not align the vehicle after replacing the second ball joint (since i did not have to pay i assume they shorted this step to…

    ODI 10114468

  • March 1, 2005 · 35,000 miles

    Upper Ball Joint

    Dt: consumer had to have left upper ball joints replaced and paid out of pocket. Then, a recall notice as issued for the left and right upper ball joints. Dealer reimbursed consumer for the upper ball joints but not for the wheel alignment. After getting the recall had to take it in to have the right side fixed. Replaced the parts, but did not do the alignment which was included in the recall. Filed a complaint…

    ODI 10126216

  • February 25, 2005 · 24,000 miles

    Upper Ball Joint

    To date the consumer has been unable to get the upper ball joints replaced, since no parts are available through the dealership. Upper ball joint nhtsa recall 04v596000. *nm

    ODI 10113047

  • February 14, 2005 · 40,000 miles

    Upper Ball Joint

    Recall campaign 04v596000 concerning ball joint wear. Owner received notification from the manufacturer in november, 2004. Owner contacted the dealer, and scheduled an appointment. Since then, parts for this recall are currently unavailable, and according to the manufacturer there is no date as to when the parts needed for this recall will be made available. *ak

    ODI 10111460

  • January 19, 2005 · 111,000 miles

    Upper Ball Joint

    Daimler chrysler has issued a recall notice for all durango 4x4's model year 2000 - 2003 but has only issued an extended warranty for all durango 4x2's models. The recall and the warranty is for the upper ball joint replacement. My complaint is that the recall should cover all durangos whether they are 4x4's or 4x2's. Both types use the same exact upper ball joints. The recall covers all 4x4 vehicles regardless of…

    ODI 10107542

  • January 18, 2005 · 117,315 miles

    Upper Ball Joint

    I have been hearing a popping noise, especially when i am turning. I recently received an upper ball joint extended warranty notice so i took my vehicle to a dodge dealer to have it checked out. I was told that my ball joint and a control arm needed to be replaced badly, but the extended warranty letter that i had just received didn't apply to my vehicle since it's past the 100,000. *nm

    ODI 10106558

  • January 15, 2005

    Upper Ball Joint

    Had my 2000 dodge durango upper ball joints inspected and they are near failure. Contacted dodge and because my durango is not a 4x4 but a 4x2 it is not subject to recall. It is the same sealed ball joint that is failing on the 4x4 so why not part of recall?

    ODI 10106380

  • January 12, 2005 · 50,000 miles

    Lower Ball Joint · Upper Ball Joint

    No parts for recall 04v596000 concerning ball joints. Vancover, dodge, [redacted]. *ak

    ODI 10113242

  • January 12, 2005 · 45,000 miles

    Upper Ball Joint

    04v596000/ball joint wear. The consumer received notification from the manufacturer and took the vehicle to the dealer for servicing. The consumerwas informed by the dealer that the parts needed to repair the defect were unavailable and there is no eta as to when they will become available. Provide further details. *jb *tt

    ODI 10107491

  • January 12, 2005 · 45,000 miles

    Upper Ball Joint

    04v596000/ball joint wear. Owner received notification from the manufacturer and went to the dealer closes to him. Owner was told that the next appointment for the recall repairs won't be until the end of february, 2005. Provide further details. *jb

    ODI 10107461