2002 Dodge Durango Upper Ball Joint Problems
- 76
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 76 stored complaint records:
- 3 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- ball joints · 58 records
- upper ball · 55 records
- ball joint · 42 records
- needed replaced · 9 records
- both upper · 8 records
- lower ball · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 20 |
| 1–30k mi | 16 |
| 60–100k mi | 4 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Upper Ball Joint
Tl*the contact owns a 2002 dodge durango. While driving approximately 10 mph the contact heard a grinding noise. The passenger side of the vehicle dropped to the ground and the tire came off of the vehicle. The vehicle was towed to the dealer where the technicians stated that the suspension front control arm upper ball joint had separated. The technicians also stated that the front control arm upper ball joint, sway…
ODI 10381403
Cooling System · Lower Ball Joint · Service Brakes, Hydraulic · Tie Rod Assembly · Upper Ball Joint
Tl*the contact owns a 2002 dodge durango. While driving at an unknown speed, the contact heard a clunking, whining, and humming sound coming from the front end of the vehicle. He drove to the repair shop and the mechanic stated that both the upper and lower ball joints and a tie rod needed to be replaced. The mechanic performed a wheel alignment. Nhtsa campaign id number 04v596000 (suspension:front: control…
ODI 10231821
Lower Ball Joint · Upper Ball Joint
I purchased a 2002 dodge durango in jauary of 2007. I have not had any problems with it until i noticed that the truck was pulling to the right. I took the truck to a local service center and they informed me that the upper and lower ball joints needed to be replaced. They also informed me that there had been a recall for the upper ball joints for chrysler. When i contacted the local dealer they told me that the…
ODI 10210154
Tie Rod Assembly · Upper Ball Joint
Tl*the contact owns a 2002 dodge durango. While driving 40 mph, the vehicle veered to the right and crashed into the guard rail. The contact sustained leg and arm injuries. A police report was filed. The upper ball joints and tie rods failed and caused the crash. The dealer and manufacturer were unable to explain why this occurred and stated that no recalls were available. In 2005, the vehicle was repaired under…
Crash reported · 1 injury
ODI 10201201
Upper Ball Joint
I heard a clunking noise from front of vehicle when braking or turning. When i took it for service, i was told the right front steering control arm was broken and catastrophic consequences were imminent if i drove. The vehicle was repaired by the dodge dealer. I was later advised that nhtsa campaign 04v596000 was associated with this failure. *tr
ODI 10199025
Upper Ball Joint
We had an appointment to replace the tires on our 2002 dodge durango, 2x4 sxt. The firestone mechanic came into the waiting room and informed us that the passenger side upper ball joint was very bad and the drivers side showed signs of wear. This vehicle has 43500 miles on it. There is a recall on the 4x4 models of the durango, but not the 2x4 models. While their was no injuries or deaths involved, this is a…
ODI 10159535
Upper Ball Joint
Dt*: the contact stated while backing out of a drive way at 5 mph, the steering was too hard to operate. No warning lights were illuminated prior to the incident. The vehicle was already subject to a nhtsa recall #04v596000 repair where the upper ball joints were replaced. The contact noticed there were no greasers to maintain the ball joint lubricated. The vehicle was taken to the dealership who determined the ball…
ODI 10172861
Front · Upper Ball Joint
Upper ball joint failure. Loud noise and decreased steering function. Recall on 2002 durango 4x4 but not on 2002 durango without 4x4. Perhaps same parts were used in both type 2002 durango. Recall should be on both. Estimate repair cost $1500. *tr
ODI 10248392
Upper Ball Joint
Dt: the contact's wife had an accident. She lost control while driving around a curve in the road. She heard a popping noise coming from the front end of the vehicle. The vehicle pulled to the right. She went off the road, hitting the side walk, blew the front right tire, and then hit a small embankment. The vehicle was towed to a body shop. The mechanic took the front right tire off, and the ball joint was broken.…
Crash reported
ODI 10141447
Upper Ball Joint
Nhtsa recall campaign 04596000 concerning upper ball joint wear. Vehicle was taken to the dealer for recall repairs. A few hours later driver contacted the dealer, and was informed that the vehicle was ready, and that recall repairs were performed. Driver picked up the vehicle, and was advised that repairs had not been performed, and to come back another day. *ak
ODI 10117218
Upper Ball Joint
Consumer received nhtsa recall campaign 04v596000 for upper ball joints. When taken vehicle to dealer for service dealer had no parts. Currently, dealer still has no parts available.*ak called another dealership and they replaced ball joints the next day. *bf *nm
ODI 10115111
Upper Ball Joint
Consumer received recall 04v596000 for the upper ball joints, and to date has not been able to have the vehicle repaired since no parts were available. *ak
ODI 10112845
Upper Ball Joint
Nhtsa campaign 04v59600; daimler chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no available parts in order to repair, which could be dangerous because the wheels could fall off. *jb *nm
ODI 10111349
Upper Ball Joint
Consumer received recall 04v596000 for upper ball joints. When contacting dealer consumer was explained that they would not receive parts for approximately 6-8 weeks. *ak
ODI 10109653
Lower Ball Joint · Upper Ball Joint
While driving 40 mph front driver's side tire came off the vehicle, resulting in a collision. Vehicle had to be towed. Dealership informed the consumer of the front lower ball joint failure. Problem was not resolved.*ak
ODI 10113361
Upper Ball Joint
Consumer received recall campaign 04v596000 concerning ball joint wear. No parts were available. Service manager dennis dzek. *ak
ODI 10109000
Upper Ball Joint
Recall campaign 04v596000 concerning ball joint wear. Consumer had an appointment for march 4, 2005 for recall repairs. Dealer informed the consumer that the parts were available. On march 3, 2005. Consumer was informed by the dealer that the appointment was canceled due to no parts, and that they did not know when the parts would be available. *ak
ODI 10114997
Upper Ball Joint
04v596000/ball joint wear. Owner received notification from the manufacturer in december 2004. Owner contacted the dealer and was informed that parts needed to repair the defect were unavailable. The next available opening for the defect repair will be in may,2005. Provide further details. *jb
ODI 10107497
Upper Ball Joint
I received a recall notice from daimler chrysler pertaining to the upper ball joints on my 2002 dodge durango. I tried to schedule this 3 times with my dealer. Brenner motors 1812-[redacted] harrisburg pa,17104 [redacted]. It has been 9 months since my first contact and they keep telling me they are waiting for parts. *nm
ODI 10134699
Upper Ball Joint
Nhtsa recall campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle was included in the recall, but there were no available parts for recall repairs. This was dangerous because the wheels could fall off.*ak
ODI 10110981
Upper Ball Joint
Consumer received nhtsa recall 04v596000 concerning ball joint wear. Consumer contacted the dealer for an appointment, and mechanic informed the consumer that the next available appointment would be march 31, 2004. *ak
ODI 10106971
Upper Ball Joint
Consumer received recall 04v596000 concerning upper ball joint wear. No parts were available. Service manager bob. *ak
ODI 10106769
Upper Ball Joint
Nhtsa recall campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle was included in the recall, but the dealer had no parts available in order to repair, which could be dangerous because the wheels could fall off.*ak consumer received recall notice on 2 durangos and have been trying to get them repaired for several weeks. Chrysler has no time frame when they will be shipped. *bf *nm
ODI 10113184
Tires · Upper Ball Joint
While driving 65 mph, the front of the vehicle became unstable. The consumer got out of the vehicle and discovered that the outside wall of the passenger side front tire was noticeably warned. The owner contacted the manufacturer who instructed the owner to have the vehicle towed to the nearest dodge dealer. The dealer refused to tow the vehicle to the dealership and would not render any further assistance. Provide…
ODI 10105408
Upper Ball Joint
The upper ball joint is making a clicking noise, causing the vehicle to have difficult control especially when making turns. Consumer will take vehicle to dealer for repairs for the second time.*ak
ODI 10103559