2002 Dodge Durango Upper Ball Joint Problems
- 76
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 76 stored complaint records:
- 3 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- ball joints · 58 records
- upper ball · 55 records
- ball joint · 42 records
- needed replaced · 9 records
- both upper · 8 records
- lower ball · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 20 |
| 1–30k mi | 16 |
| 60–100k mi | 4 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Upper Ball Joint
Nhtsa recall campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle was included in the recall, but there were no parts available in order to repair, which was dangerous because the front wheels could fall off.*ak
ODI 10113193
Upper Ball Joint
The front left side ball joint was making a grinding noise causing the wheel to shake and maintain control. Consumer took vehicle to dealer for repairs for the second time in a month.*ak
ODI 10103477
Lower Ball Joint · Upper Ball Joint
When driving any speed, the consumer would hear a knocking noise coming from the upper/lower ball joint. The dealership was notified, but did not resolve the problem. The cause was not determined. Please provide more information. *nm
ODI 10107352
Upper Ball Joint
Both ball joints on my 2002 durango vin [xxx] miles 47000 [approx]. *jb september 04 marietta dodge scoot the service manager said they should not be bad on a 2 year old vehicle with average miles. But i am told that my vehicle is not covered under the recall. It is extrmely clear it should be. Updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
ODI 10102701
Upper Ball Joint
I'd like to add my vehicle to the list of durango's that have had the upper ball joint replaced. My durango is a 2002 with 38,000 mi. Very disappointing that my dealer never mentioned the ongoing problem. I have my vehicle in every 3 months for an oil change and not once did they inspect it. Now i am 2,000 mi over the warranty and no offers from dodge or the dealer to fix it so i had a local mechanic fix it for…
ODI 10088992
Upper Ball Joint
While driving 25 mph vehicle jerked and vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that both front upper ball joints needed to be replaced. *ak *nm
ODI 10101708
Upper Ball Joint
Took vehicle to dealer for a scheduled appointment to have the tires changed. Upon having the tires changed machanic determined that the top ball joints broke. *ak
ODI 10088050
Upper Ball Joint
I manage the fleet for the fbi jacksonville division and while servicing one of our vehicles, an 02 2-wd durango, noticed that the front suspension made a creaking noise when i lowered the vehicle back to the ground from our frame lift and inspection of the suspension revealed that the upper ball joints were worn out. They had about 1/4 inch of play and the vehicle only had 30,000 mi. On it. The boots were not torn…
ODI 10108158
Upper Ball Joint
Upper ball joints are popping and cracking with every turn of my 2002 dodge durango. If they fail, it could mean the life of me, my husband and our 4 children. Dodge dealership will not recall this and i don't have the money to fix it. It is clearly a defect in the durango. *ak
ODI 10091391
Lower Ball Joint · Tie Rod Assembly · Upper Ball Joint · Wheel Bearing
Consumer noticed that the right front wheel had a lot of play in it while the vehicle was lifted having an oil change performed. Vehicle was taken to a dealership to have the wheel inspected. Dealership indicated after inspecting the vehicle that front ball joints, left outer tie rod, and the right front wheel bearing needed to be replaced.*ak
ODI 10087240
Upper Ball Joint
2002 dodge durango upper ball joint excessive wear. *jb
ODI 10082242
Lower Ball Joint · Upper Ball Joint
While the vehicle was parked consumer noticed uneven wear and tear on all four tires. Consumer contacted the dealer, and mechanic determined that the upper ball joints needed to be replaced. *ak
ODI 10081880
Automatic Transmission · Upper Ball Joint
Consumer complained about a ball joint problem. Consumer took the vehicle to an independent tire shop to get the tires balanced and aligned and it was determined that ball joints were defective. *ak the vehicle could not be aligned due to the ball joints. The dodge dealer denied that there was a problem with the ball joints. Finally the dealer found play on one side and wanted to replace both upper ball joints. (the…
ODI 10067152
Upper Ball Joint
No obvious symptoms, just getting an inspection to renew license. Mechanic says it failed due to bad upper right ball joint. He showed me the wheel and it would move sideways a full 1" back and forth! This joint is ready to fail completely and i have had no warning, no noise, no loose feeling in the steering, nothing. Only 46,000 miles on vehicle, didn't expect a problem like that. Thank god that missouri requires…
ODI 10072945
Upper Ball Joint
I want to join the growing list of consumers complaining about the dodge durango upper ball joint problem. On april 15, 2004 i had to pay for replacement upper ball joints at a cost of $468.16 - the truck had about 40,000 miles on it. Dodge needs to do something about this problem now. When the mechanic put the truck up on the rack, the right front wheel wobbled very badly. She said "this is very serious." there…
ODI 10075410
Upper Ball Joint
2002 durango ball joints: after numerous attempts by dealer, over one year period, to diagnose and repair "popping sound/front suspension/slow speed/when turning abruptly, vehicle was taken to another dealer for diagnosis. L&r control arms replaced due to bad bushings. Svc. Mgr. Indicated to me integral right upper ball joint loose in it's socket. *nm
ODI 10062395
Lower Ball Joint · Upper Ball Joint
While driving 45 mph a loud banging noise was heard coming from the driver and passenger side wheels. Consumer took the vehicle to the dealer for inspection, and mechanic replaced both upper and lower ball joints. *ak
ODI 10061623
Lower Ball Joint · Upper Ball Joint
While driving the vehicle consumer heard a noise coming through the from end. Vehicle was taken to the dealership, mechanic indicated need to be replace the ball joints at owner expenses. And consumer don't have the money.
ODI 10061354
Upper Ball Joint
Consumer took vehicle to be inspected, and mechanic determined that upper ball joints were wearing out prematurely. Consumer had the upper ball joints replaced. *ak
ODI 10061638
Upper Ball Joint
UPPER BALL JOINTS WEAR OUT EXCESSIVELY. *AK
ODI 10063311
Upper Ball Joint
While making right hand turns consumer heard a loud noise coming from the front end. Dealer informed consumer that problem pertained to front upper ball joint failure. Consumer had the vehicle repaired. *ak
ODI 10061334
Rack And Pinion · Tie Rod Assembly · Upper Ball Joint
2002 dodge durango right tie rod broke it was found that the right inner tie rob shaft threads were stripped and th eleft front tie rod loose at 25626 miles. Ball joints checked and they found play in both upper ball joints. Also knocking noise when turning steering wheel the rack and pinion was also found to have to be replaced replaced. We had to pay for a rental car that was not covered even though the car is…
ODI 10060132
Upper Ball Joint
Failed state inspection, upper ball joint. Driver side upper ball joint had to be replaced at only 23,300 miles.*ak
ODI 10058573
Lower Ball Joint · Upper Ball Joint
Took my vehicle to dealer for routine service. When i went to pick up the vehicle, i was told that the ball joints were in such bad condition that they could not release the vehicle to me without replacing them because of the potential for an accident. They said that the replacement parts were backordered because of so many similar situations and that it might take a week or more until i received my vehicle back.…
ODI 10055046
Upper Ball Joint
Nhtsa campaign 04v596000; daimler chrysler issued a upper ball joint recall. This vehicle is not included in the recall, however the consumer heard a clicking noise and experienced shaking from the upper ball joint. The vin is outside the remedy scope. *jb the consumer was disappointed in the response he received from nhtsa. The consumer replaced both upper control arm assemblies because they were dangerously worn…
ODI 10105469