2002 Dodge Durango Upper Ball Joint Problems
- 76
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 76 stored complaint records:
- 3 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- ball joints · 58 records
- upper ball · 55 records
- ball joint · 42 records
- needed replaced · 9 records
- both upper · 8 records
- lower ball · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 20 |
| 1–30k mi | 16 |
| 60–100k mi | 4 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Upper Ball Joint
Upper ball joints checked, found over .500 vertical travel in both, retained defective parts. Milage at time of repair was 80,000. Due to lack of replacement ball joints, both upper control arm assemblies were replaced at a cost of over $1000, paid by me. Repair date was 1-24-2004. The defective parts were replaced with exactly the same unit. Current milage on my vehicle is approx 106,000. I will need to replace the…
ODI 10082608
Upper Ball Joint
Consumer received nhtsa recall 04v596000 concerning ball joint wear. After having the upper ball joints replaced, while driving, vehicle swerved on its own. Consumer had difficulty maintaining control of the vehicle. Vehicle was taken to the dealer for inspection, and mechanic dtermined that vehicle needed an alignment. *ak
ODI 10107043
Upper Ball Joint
While driving there was a squeaking noise in the right front end. Dealership inspected vehicle, but could not locate the cause of the squeak. Consumer felt the squeak might be due to the upper ball joints. *ak
ODI 10061435
Upper Ball Joint
With just over 16k miles on my 2002 dodge durango, i noticed my front passenger side tire wearing badly on the outer edge. Upon jacking the vehicle under the lower control arm, i found that the upper ball joint had excessive looseness when the tire/spindle assembly was shaken. I also found slightly less play on the drivers side. The upper controlarm/ball joint assemblys were replaced under warranty but i am…
ODI 10054518
Upper Ball Joint
While steering to the right consumer heard a loud knocking noise coming from the front. Consumer applied the brake pedal and vehicle vibrated uncontrollably. Vehicle was taken to the dealer for inspection, and mechanic determined that both frontal upper ball joints needed to be replaced. *ak
ODI 10103541
Upper Ball Joint
My 2002 dodge durango left and right upper ball joints wore out prematurely. They could not be fixed and had to be replaced at $625.82 at a dodge dealership. I understand this is under investigation for defective equipment. *ak
ODI 10049583
Frontal · Upper Ball Joint
While stopped in traffic the consumer's vehicle was struck from behind by another vehicle. The consumer's vehicle collided with the vehicle in front of it. Upon impact, air bags did not deploy. Consumer was wearing a seat belt but still suffered injuries to the right knee. A police officer arrived on the scene. Also, nhtsa pe 03-032, front suspension upper ball joint failure: while vehicle was getting repaired…
Crash reported · 1 injury
ODI 10048644
Upper Ball Joint
During inspection, mechanic noticed the passenger front tire wobbled. Dealer stated the passenger front upper ball joint was worn out and had to be replaced. Parts are on back order. *ph
ODI 10048403
Lower Ball Joint · Upper Arm · Upper Ball Joint
Ball joints were found to be failing and the entire upper control arms had to be replaced at 44,700 miles. *ak
ODI 10043770
Lower Ball Joint · Upper Ball Joint
I have noticed strange sounds eminating from the front suspension of my dodge durango since october of 2003. Initially i assumed these sounds were from cold shocks since it first occured with the onset of cold weather.*ak after seeing the story on cbs, i am now concerned about the ball joints. I would like to have the ball joints checked but i am afraid to have the dealership check them.
ODI 10060374
Upper Ball Joint
I purchased a 2002 dodge durango in june 2002. My durango started squeaking and popping at about 17,000 miles. I have complained of squeaking and popping in the front-end. Every time it was brought to the dealership for repair, they never found anything wrong and said they could not hear the squeaking noise, but as soon as i drove off the lot there it was as sure as it was when i brought it in. I would tell them…
ODI 10041341
Upper Ball Joint
Vehicle had the yearly state inspection and didn't pass it. The technician stated that the upper ball joints needed to replaced. *ak *sc
ODI 10034273
Upper Ball Joint
2002 dodge durango: both upper ball joints replaced at 18,000 miles. Dealer initially refused repair citing "no problem found". I had to prove the ball joints were defective by jacking the vehicle and demonstrating excessive play by moving the wheel that was off the ground. Only then did the dealer admit the ball joints were defective and replaced them. You need to know there are more durango owners out here with…
ODI 10043815
Upper Ball Joint
I purchased a 2002 dodge durango 2wd sport in aug. Of 2001. In july of 2002, i noticed that the suspension on the left was making noise and didn't feel right. It was found that the a-frame and ball joint on the left were failing and had to be replaced. Thankfully, i caught this problem before the suspension failed completely. I was very concerned that a vehicle so new would have this kind of issue. Thankfully, i had…
ODI 10062802
Lower Ball Joint · Upper Ball Joint
Consumer stated that while driving and without warning ball joints are wearing. Dealer notified. *ak
ODI 10032005
Upper Ball Joint
Failed ball joints: arm, upper control had to have the above parts replaced on 2002 dodge durango at 36956miles on the vehicle. Heard a clunking noise when turned the wheel one direction, which prompted me to take it to the shop. When vehicle was purchased it had been a demo and had 28179miles.i'm sure they replaced the bad ball joints with the same model of balljoints therefore i'm affraid they are going to fail…
ODI 10060801
Lower Ball Joint · Upper Ball Joint
Had to have the upper ball joints/control arms & lower ball joints replaced on my 2002 dodge durango sxt 4x4 under warranty due to failing pa state safety inspection. The vehicle had 27k miles on it at the time. The veh now has 40k on it & i'm experiencing a knocking noise coming from the frt end again. A private shop stated that the the lower ball joints have excesive movement & must be replaced again. I took the…
ODI 10028989
Upper Arm · Upper Ball Joint
2002 dodge durango premature ball joint wearing and upper control arm replacement. *ak
ODI 10037053
Upper Ball Joint
While driving at any speed and when crossing a bump in the road tires grabbed the bump. When turning corners there was a clanking sound coming from the front wheels. Also, there were times when turning left rear end of the vehicle would want to go in the opposite direction.*ak
ODI 10061437
Lower Ball Joint · Pads · Rotor · Upper Ball Joint
I own a 2002 dodge durango with 35,000 miles that has always been properly maintained. I have already had the dealer replace 2 worn ball joints last week, i've had the brake pads replaced twice, and one rotor on one side (in front) turned, and i am still hearing strange noises. I would like an investigation done on my vehicle, as i am driving my daughter and myself around everyday, and my factory warranty is about…
ODI 10060312
Electrical System · Exterior Lighting · Fuses And Circuit Breakers · Hazard Flashing Warning Lights · Latch · Module · Seat Belts · Switch · Unit · Upper Ball Joint · Vehicle Speed Control · Wiring
Electronic controls of safety equipment do not funtion properly. Turn signals,lights,cruise. Gauges,windows,radio,airbag etc.. All have malfuntioned since the car was picked up from the dealer. It is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. I have numerous witnesses and have started video recording the problems.
ODI 10040920
Upper Ball Joint
While driving at any speed consumer heard a squeaking noise coming from the front of the vehicle. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that both upper ball joints needed to be replaced. *ak
ODI 10067408
Lower Ball Joint · Upper Ball Joint
While driving heard a very loud clicking, popping sound coming from the front end on the driver's side. Consumer took vehicle to the dealer, where the mechanic determined that upper and lower ball joints were worn out. *ak
ODI 10062852
Upper Ball Joint
Inquired the status of complaint that was faxed pertaining to 2002 dodge durango upper ball joints. *ph investigation ea 03-023. *nm
ODI 10061452
Upper Ball Joint
Whilevehicle was being serviced by dealer, technician determined upper ball joints needed to be replaced. *ak
ODI 10055977