1. Dodge Durango
  2. Problems
  3. 2014
  4. Air Bags

2014 Dodge Durango Air Bags Problems

33
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 33 stored complaint records:

  • 6 indicate a crash
  • 6 indicate injury
  • 0 indicate fire

What owners report

  • head rest · 8 records
  • airbag light · 5 records
  • failure mileage · 5 records
  • passenger side · 5 records
  • side head · 5 records
  • without warning · 4 records

Mileage in stored records

BandRecords
30–60k mi12
60–100k mi10
1–30k mi7
150–400k mi1
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 2, 2020 · 46,000 miles

    Air Bags

    Tl* the contact owns a 2014 dodge durango. The contact stated while driving at approximately 65 mph, the contact heard an abnormal loud noise coming from the passengers side headrest. The contact pulled over and noticed the headrest exploded without warning. The vehicle was not taken to a dealer or a local mechanic for repairs or diagnostic testing. The manufacturer was not made aware of the failure. The approximate…

    ODI 11307069

  • January 2, 2020 · 104,000 miles

    Air Bags

    Airbag light is flashing stemming from an internal short circuit

    ODI 11296874

  • December 13, 2019 · 75,000 miles

    Air Bags

    The service your airbag light keeps turning on and off constantly, while driving. It also disables the seat belt automatic locking when the light comes on. It was recalled on the 2014 jeeps with the same issue...

    ODI 11288957

  • September 20, 2019 · 99,000 miles

    Air Bags · Seat Belts

    Airbag light and service airbag system warning constantly on. Airbag system deactivated. Very dsngerous if collison were to hsporn. Told my vin is not included in recall p67, which is the issue i am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall p67.

    ODI 11258019

  • August 4, 2019 · 80,000 miles

    Air Bags

    I had just parked my car and had exited to remove my child from his car seat when, for no reason, the drivers side headrest deployed unexpectedly. The vehicle was not in motion.

    ODI 11308085

  • July 1, 2019 · 189,000 miles

    Air Bags

    Getting into my parked vehicle i noticed the driver's side seat head rest had deployed. Plastic clips broken. Lock bar was still enclosed in locking mechanism. My vehicle was in my driveway.

    ODI 11229317

  • June 29, 2019 · 98,000 miles

    Air Bags

    Airbags did not deploy during head on collision.

    Crash reported · 1 injury

    ODI 11228595

  • June 24, 2019 · 68,008 miles

    Air Bags · Seats

    The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning. Through online research i noted that this seems to be a common issue.

    ODI 11222916

  • April 13, 2019 · 46,000 miles

    Air Bags · Seats

    I was driving to church at about 20 mph when i heard a noise and felt a bump striking my head. The drivers headrest was deployed. It seems like some plastic clips or parts inside just broke...

    ODI 11196571

  • January 31, 2019 · 66,500 miles

    Air Bags

    The air bag light stays illuminated and tells me to get the air bag system serviced for no reason. It has not been in any accident and just out of the blue came on and remains on. There was a recall on 2014 dodge durango and mine should be included in that recall.

    ODI 11174285

  • December 28, 2018 · 61,000 miles

    Air Bags · Seats

    The passenger headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. Had a passenger been in the vehicle this could have resulted in serious injury. The vehicle was in motion on a city street. Through online research i noted that this seems to be a common issue.

    ODI 11164591

  • July 28, 2018 · 31,000 miles

    Air Bags · Seats

    While stopped with the vehicle in park after just coming off of the interstate at a truck stop, the passenger side active headrest popped. No damage had occurred to the vehicle, no large bumps or curbs were hit. Luckily we were stopped and no injury occurred. Unfortunately this is a huge expense to fix at a dealership (over $700 just for the part plus shop hours making it about a $1000 expense not covered by…

    ODI 11120080

  • July 21, 2018 · 29,000 miles

    Air Bags · Seats

    While driving at approx. 40 miles per hour, the drivers side head rest exploded causing my head to move slam forward. I though someone had hit me from behind but looked and there was no one there. Pulled over to the side of the road to find the head rest apart. I contacted a local dealer and they asked if i ran into a curb, hit a large bump or was involved in an accident and was sorry to hear that happened. After…

    ODI 11113344

  • June 18, 2018 · 74,000 miles

    Air Bags

    While the vehicle was parked in a parking lot the driver side head rest airbag deployed. The vehicle was taken to a chrysler dealership. The dealership confirmed no impact event occurred and the bag just deployed. Dealer also said it was not a warranty covered item and would not replace/repair at not cost. On the day the bag deployed it was a hot sunny day.

    ODI 11114514

  • June 2, 2018 · 60,000 miles

    Air Bags · Unknown Or Other

    Drivers side head restraint functioned /deployed for no reason, causing a blow to the back of the head, hurting and disorienting the driver while the vehicle was in motion,

    1 injury

    ODI 11099374

  • May 29, 2018 · 86,000 miles

    Air Bags

    Air bag system light on and dealer says wiring harness for airbag needs replacement. Issue is non available and no idea of when they would get it as all are on back order with no get well date.

    ODI 11100022

  • May 1, 2018 · 37,000 miles

    Air Bags

    Same defect stated by numerous drivers. Air bag system service light illuminating and disabling air bag system intermittently. Dodge dealer says my vehicle is not part of recall. Same air bag system, same failure, but not part of recall p67? Occurs while in motion, not in motion, random times. All types of driving.

    ODI 11092168

  • January 15, 2018 · 50,000 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2014 dodge durango. The contact stated while driving approximately 50 mph, the air bag warning indicator illuminated intermittently. The vehicle was taken to the a local dealer bob baker chrysler jeep dodge ram ([redacted]., carlsbad, ca 92008) where it was advised that the ocr needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the…

    ODI 11081587

  • August 31, 2017 · 56,912 miles

    Air Bags

    Airbag light is on. Just had the same problem and had to spend a lot of money to replace the module in the 2014 jeep cherokee. Seems fishy. Are we sure there isn't a recall?????

    ODI 11021329

  • August 24, 2017 · 29,000 miles

    Air Bags · Seats

    My wife was driving the vehicle when there was an exploding sound immediately followed by hit to the back of her head. She is currently in a lot of pain from her neck and has a nice headache to accompany it. The vehicle was in motion when the headrest deployed on it own.

    ODI 11019294

  • March 15, 2017 · 44,000 miles

    Air Bags · Seat Belts

    The airbag light will frequently illuminate and disable seat belt tensioners and airbag function. Same thing that is under recall with other durango vehicles (recall p67). Dodge claims my specific vehicle is unaffected and not under recall but i find it hard to believe since the exact same issue is occurring. Any grand cherokee model made the same day as my vehicle, or the exact same durango if manufactored two…

    ODI 10970387

  • March 13, 2017 · 54,900 miles

    Air Bags

    Tl* the contact owns a 2014 dodge durango. While the vehicle was parked at the gas station, the passenger side head rest air bag deployed inadvertently without warning or impact. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 54,900.

    ODI 10965838

  • March 6, 2017 · 50,500 miles

    Air Bags · Seat Belts · Seats

    On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest. Attempts to repair this and or find the cause at the dodge autonation dealer located at 21027 i-45 north, spring, tx 77388 [redacted]) where the vehicle was purchased met with a…

    ODI 10966138

  • August 13, 2016 · 14,300 miles

    Air Bags · Power Train

    Tl* the contact owned a 2014 dodge durango. When the vehicle was placed in park, it continued to roll forward. The contact inspected the vehicle and noticed that the shifter was still in park. The vehicle crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the right eyebrow, right eye, right wrist, elbow, knee, and forehead. Medical attention was…

    Crash reported · 1 injury

    ODI 10898999

  • August 6, 2016 · 22,500 miles

    Air Bags

    The passenger side active headrest restraint mechanism activated while driving down a straight city street. There was no impact/collision involved. Vehicle only had driver at the time so no passenger was injured however the event caused significant driver distraction and could have led to a collision. If a passenger was present, serious head, neck, and/or upper back injury could have occurred. Vehicle was taking to…

    ODI 10894153