2014 Dodge Durango Seats Problems
- 43
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 43 stored complaint records:
- 0 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- head rest · 21 records
- passenger side · 18 records
- headrest deployed · 13 records
- back head · 12 records
- side headrest · 11 records
- active head · 9 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 15 |
| 60–100k mi | 14 |
| 100–150k mi | 5 |
| 1–30k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Seats
Driver side headrest inadvertently deployed while operating vehicle. Headrest fastener damage in the process making the fastener unrepairable. Dealer states there is no current open recall on this issue even though there even though there are numerous complaints about the same issue online.
ODI 11297875
Seats
I was cleaning my car (stationary in driveway) on 11/3/2019 and noticed a piece of plastic on the floorboard. I looked up to see where it might have came from and noticed the driver seat headrest was separating. I attempted to push the two pieces back together and the headrest fully deployed. Upon inspection i could see that the clip that holds a metal pin had failed. The plastic piece i found was part of this clip.…
ODI 11278030
Seats
The head rest pop open put of no where. Try to explain this to them and no one is willing to help. However after doing my research, i found out i'm not the only one with the problem and that is very common. When i brought this up to their attention i was told that there is not a recall on it so therefore they won't be able to help.
ODI 11290034
Seats
While vehicle was sitting stationary in my driveway over night, the passenger side headrest deployed. The vehicle was unoccupied and not in motion. The vehicle has 121,000 miles on it. Online research revealed this is a common occurrence with over 30 incidents already documented. This safety related item needs to be identified for recall.
ODI 11269744
Seats
While driving the car,my daughter was in the passenger seat and without warning, the headrest on the passenger side broke and hit her in the head.
ODI 11266915
Seats
Driver's side headrest deployed while the vehicle was in motion in reverse in our driveway (no accident). The headrest struck the driver in the back of the head, startling the driver and causing a safety hazard. Upon further inspection of the headrest, the plastic pieces holding the rod that secures the headrest failed.
ODI 11266433
Seats
As i was driving on the highway, the passenger side headrest deployed.
ODI 11307577
Seats
The headrest all of a sudden popped out/ exploded while i was driving and hit the back of my head
ODI 11256276
Seats
While driving on little road in pasco county florida on july 25th , my passenger side headrest deployed as if in a crash, striking my father in the head. The unit still has the metal pin attached by clamps and basically snapped. The plastic is broken.
ODI 11235131
Air Bags · Seats
The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning. Through online research i noted that this seems to be a common issue.
ODI 11222916
Seats
While driving, with no warning, the active head restraint deployed on the drivers seat, knocking me in the back of the head with force, momentarily causing me to lose control.
ODI 11209398
Seats
I just pulled out of work and i was driving down the road. My driver seat head rest popped open and hit the back of my head. I didn't hit anything or nothing hit me. I was driving maybe 40mph with no other cars around me. I didn't even realize what happened until i pulled into the parking lot of the store i was going into to. My head rest is still intact just split open!
ODI 11210851
Air Bags · Seats
I was driving to church at about 20 mph when i heard a noise and felt a bump striking my head. The drivers headrest was deployed. It seems like some plastic clips or parts inside just broke...
ODI 11196571
Seats
I was pulling out of a fast food drive thru onto the main road and my passenger seat headrest deployed. My daughter was sitting on front seat. The car did not have any impact and was less than 5 mph out of the drive thru.
ODI 11195025
Seats
The passenger side active head rest come apart, luckily in the driveway. It pushed forward about 3". The plastic that locks around the hinge pin broke. The dealer wants $700.00 dollars to replace, plus when will the drivers side head rest come apart. Clearly this will be a $1,400.00 repair when complete
ODI 11195419
Seats
Second row passenger side bench seat no longer latches to the vehicle. Mechanism is now jammed and will not function. Vehicle seat is free floating and will not latch to the vehicle. Occurred during normal use, as third row passengers were exiting from the vehicle.
ODI 11193898
Seats
Driver headrest deployed by itself with no reason, starting the vehicle headrest deployed
ODI 11191170
Seats
The front passenger head rest suddenly and violently popped open while in motion on a straight, smooth, city street without any outside force being applied to it. If anyone had been sitting there, it would have jolted the person's head forward. I worry that this will also happen to the driver's side at some point. This is a safety issue.
ODI 11184859
Air Bags · Seats
The passenger headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. Had a passenger been in the vehicle this could have resulted in serious injury. The vehicle was in motion on a city street. Through online research i noted that this seems to be a common issue.
ODI 11164591
Seats
While driving down the interstate at 70mph the front passenger side head rest "deployed" without warning, striking and injuring my wife who required medical treatment to resolve the injury. Inspection of the head rest revealed that the plastic that holds the metal retaining pin for the active head rest system had failed, resulting in the rapid forward movement of the head rest causing injury. Dodge/fca so far is…
1 injury
ODI 11175694
Head Restraint · Seats
As i was driving to my son's football game, my headrest deployed and violently hit me in the back of the head. I hadn't hit anything or a pothole. I lost control of the car momentarily, but thankfully was not around other vehicles and was only going about 30 mph. It sounded like my airbag had deployed, but after looking around to find what happened, i noticed my passenger side headrest was out and so i felt behind…
1 injury
ODI 11141805
Seats
Upon washing my car, the passenger side front seat active headreast activated while sitting in the driveway. No one was in the seat and the car wasnt in motion. There also wasn't any rear impact. Took the car to the dealer been getting the run around if its covered under warranty.
ODI 11127928
Seats
The active restraint headrest on passenger side front seat deployed while sitting over night in the driveway. Vehicle has 104,000 miles and there hasn't been any rear end impacts. It appears that the part that holds the pin has broken allowing the headrest to deploy and the pin is still in the latch it's self. There in not any current recall on this but if it happens while someone is setting in the seat it could…
ODI 11118896
Air Bags · Seats
While stopped with the vehicle in park after just coming off of the interstate at a truck stop, the passenger side active headrest popped. No damage had occurred to the vehicle, no large bumps or curbs were hit. Luckily we were stopped and no injury occurred. Unfortunately this is a huge expense to fix at a dealership (over $700 just for the part plus shop hours making it about a $1000 expense not covered by…
ODI 11120080
Seats
The front passanger side headrest completely became undone with such force that it pushed the back of my head forward while we were driving to our destination. Felt like some one punched me in the back of my head with such force that if i was the person driving, it could have caused an major accident. We were on a major highway (turnpike) going about 70 mph and i'm glad that it was not the driver's side.it startled…
ODI 11121625