2014 Dodge Durango Seats Problems
- 43
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 43 stored complaint records:
- 0 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- head rest · 21 records
- passenger side · 18 records
- headrest deployed · 13 records
- back head · 12 records
- side headrest · 11 records
- active head · 9 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 15 |
| 60–100k mi | 14 |
| 100–150k mi | 5 |
| 1–30k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Seats
While driving at approx. 40 miles per hour, the drivers side head rest exploded causing my head to move slam forward. I though someone had hit me from behind but looked and there was no one there. Pulled over to the side of the road to find the head rest apart. I contacted a local dealer and they asked if i ran into a curb, hit a large bump or was involved in an accident and was sorry to hear that happened. After…
ODI 11113344
Seats
Without warning, the passenger side front seat active head rest deployed without cause or crash. The vehicle was not moving, we were just getting inside. The passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest. No visible damage is apparent to the vehicle itself (crash), and no visible codes or warning lights (i.e. Airbag light) are displayed. The vehicle…
ODI 11105315
Seats
Driving 65 mph down i10 in houston tx the headrest popped open for no given reason.
ODI 11104890
Seats
Driving on a 45mph city road. I was a passenger, husband was driving and i heard a loud noise and felt something hit me in back of head. Thought we were hit by another car but we were not, we were still driving at same speed. My headrest had ejected for no reason and hit me on back of head and neck.
ODI 11183953
Electrical System · Seats · Unknown Or Other
The touch screen works part of the time and other times not. Also air works sometimes and not other times, sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent. Also the seat set up does not keep settings.
ODI 11099339
Seats
Without warning my passenger side headrest popped open. Don't know exactly when it happened as most of the time there is no one in the passenger seat. Not involved in any accidents. Headset just popped open and is stuck.
ODI 11102226
Seats
Vehicle parked overnight. Upon entering the drivers headrest was noted to be exploded open as the plastic mounts holding the pin keeping the active restraint closed had disintegrated. If car had been underway this might have been lethal..
ODI 11091564
Seats
I was driving 40-50 mph on hwy 146 near kemah, tx. Suddenly and without warning the driver seat headrest rose up several inches and the front of the headrest shot out and hit me in the back of the head.
ODI 11089573
Seats
While my wife was driving down the highway the active head rest pop out, hitting her in the back of the head. She was startled, she then pulled off to the side of the road to see what had happened
ODI 11065269
Electrical System · Seats
While my vehicle was parked in my garage the passenger side head rest deployed without impact or warning. Failure milage was 46400. Had local chrysler dodge inspect failure and was told that head rest needed to be replaced at a cost of 709.49 in order to have the air bag light reset.10/
ODI 11039243
Seats
Active head restraint malfunctioned and deployed while driving slowly through a parking lot. Speed bumps were encountered, but i cannot remember if the ahr deployed while passing one. Passenger suffered head injury.
1 injury
ODI 11032924
Seats
While driving on the highway something exploded loud inside the car. I screamed and at the front passenger's seat, i saw my daughters head and body moving forward as she was impacted by the seat. Then i noticed that the headrest popped and hit my daughter strongly in the head. I went right away to big o dodge [redacted], greenville, sc 29607. The technician looked at the headrest and told me to make an appointment…
ODI 11030319
Seats
After making a left turn at an intersection, the passenger side active headrest deployed. No other safety systems activated, and no warning lights appeared on the dash. The driver-side headrest did not deploy. Speed was less than 30 mph. Looking at the headrest, it appears that the plastic clips that hold it in place failed, causing the deployment. See the attached photographs. The vehicle had 38,402 miles at the…
ODI 11022444
Air Bags · Seats
My wife was driving the vehicle when there was an exploding sound immediately followed by hit to the back of her head. She is currently in a lot of pain from her neck and has a nice headache to accompany it. The vehicle was in motion when the headrest deployed on it own.
ODI 11019294
Seats
The headrest of the passenger seat suddenly deployed without any accident when the vehicle doesn't move . Please also note that the vehicle was never used off-road. My car has only 35000 km on its odometer and never been involved to any accidents. It seems like manufacturer defect. The headrest deployed because all plastic latches were damaged due to poor quality of matereal. I have contacted with my lokal dealer…
ODI 11012467
Seats
My driver side headrest deployed on its own while driving down the road. The vehicle has never been in an accident and it is only 3 years old. The deployment almost caused me to wreck but i was able to maintain my vehicle to come to a stop in the other lane. I have contacted the dealer and dodge with no help. There equipment malfunction and i have to pay $684 to have it repaired. Keep in mind it is suppose to deploy…
ODI 11000632
Air Bags · Seat Belts · Seats
On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest. Attempts to repair this and or find the cause at the dodge autonation dealer located at 21027 i-45 north, spring, tx 77388 [redacted]) where the vehicle was purchased met with a…
ODI 10966138
Electrical System · Seats · Service Brakes
1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect. 2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service. 3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part…
ODI 10744945